Crash when info fills in

Questions and issues concerning LXBeams
mark.oakley15
Posts: 3
Joined: Mon Mar 28, 2022 11:25 am

Crash when info fills in

Postby mark.oakley15 » Mon Mar 28, 2022 11:40 am

Hi there.
Trying to fill in the information on the plan on a fixture by fixture basis. If I select fixtures, then double click their properties in the RH bar, it displays all values assigned, but it will only allow me to type 2 characters before not showing me the text. It seems to know the text, as when I enter the fixture changes colour. But if I want to select another fixture, it does not display properties and usually crashes within a couple of moments.
Please see attached images and can provide a file via email if required. Does anyone else have this issue and are fixes available?

LXBeams Version 6.1.1 (18207.1)
Mac OS: Monterey Version 12.3 (Updated late last week, although problem still consistent on the previous OS and updated to see if it would fix)

Mark
Attachments
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Screen Shot 2022-03-28 at 10.03.37 pm.png (40.29 KiB) Viewed 567 times

admin
Site Admin
Posts: 114
Joined: Mon Nov 20, 2017 4:31 pm

Re: Crash when info fills in

Postby admin » Mon Mar 28, 2022 3:19 pm

This does not obviously happen, same OS and same LXBeams version. So, yes, emailing the specific file might help track down the problem.

mark.oakley15
Posts: 3
Joined: Mon Mar 28, 2022 11:25 am

Re: Crash when info fills in

Postby mark.oakley15 » Tue Mar 29, 2022 2:39 am

Hi there,
No worries, send me an email and I'll get it to you. Although, the problem is consistent across files, starting a new file and accessing one fixture still does not fix it.
Running an early 2015 Macbook Pro, 31.ghz i7, 16gm RAM, 1536MB Iris Graphics
Mark

admin
Site Admin
Posts: 114
Joined: Mon Nov 20, 2017 4:31 pm

Re: Crash when info fills in

Postby admin » Tue Mar 29, 2022 4:24 pm

claudeheintzdesign @ gmail.com

Can you restart in Safe Mode and see if the problem persists. I don't know if there is some small thing you are doing or if there is an extension in your system that is causing this. But multiple computers show no hint of this happening.

mark.oakley15
Posts: 3
Joined: Mon Mar 28, 2022 11:25 am

Re: Crash when info fills in

Postby mark.oakley15 » Thu Apr 07, 2022 2:29 pm

Hi there!

Apologies for the delay.
Booting in Safe mode, the problem goes away. Comes back again when regular boot.
So I guess it's an extension on my end?

I'll do some more research on what's going on, but any resources that anyone has on problem-solving that sort of problem would be grand!

Mark

rkworden
Posts: 3
Joined: Fri Apr 08, 2022 7:27 pm

Re: Crash when info fills in

Postby rkworden » Fri Apr 08, 2022 7:33 pm

Similar problem, but no crash. Just all the type is missing. Has anyone figured out a way to determine what's the conflicting files?

Screen Shot 2022-04-08 at 12.16.20 PM.png
Screen Shot 2022-04-08 at 12.16.20 PM.png (110.82 KiB) Viewed 531 times

rkworden
Posts: 3
Joined: Fri Apr 08, 2022 7:27 pm

Re: Crash when info fills in

Postby rkworden » Tue Apr 19, 2022 6:57 pm

Well... problem fixed itself. Since I have auto-update on for everything, I don't know if it was an OS, App, or other kind of update = but, it's fixed. Thanks

:oops: